4/F, 98 Industrial City, Shajing, Shenzhen, China 518000
F.A.Q.
What shall I know before using it? Do not get this product close and keep 30cm from those people with medical apparatus and instruments, like pacemakers because this product has a magnet and it will disable its working and be harmful to life. Do not get this product closed and keep it 20cm from the Magnetic recording medium and another magnetic sensitive device, like a Magnetic card, tape, floppy disk, hard disk, or watch; Otherwise, the recording or above instruments can be destroyed. The lamp and energy base has a powerful magnet. It will attract metal, and probably be affecting product working. While the device floating, do not put your hands between the floating object and the Energy base, in case of the floating object falls down to the energy base and breaks your hands
Where to place the levitation device Place the levitation device on any horizontal surface. However, It is not allowed to place in a wet space, like a bathroom. It is not waterproof. It is absolutely not allowed to throw or drop it
Who can use it It is not suggested for children under 12 years old.
Do you do custom orders We accept customized orders.
How can levitate and dispose of my product Check below video
How to use it
How to dispose of when it’s not in use
International Compatibility All products come with a globally compatible AC/DC adapter.
What is the lifetime of the floating lightbulb and floating lamp With a lifetime of 50.000 hours. Should the glass break, we also sell replacement glass.
What happens when the floating base gets too hot after many times trying levitation It’s normal that the base gets hot after many times trying because the power currency is higher. and even the base power will be cut off when it reached 75℃. When the temperature comes down, the base power will be recovered.
What material is the base made from MDF, Real wood or Plastic, Metal.
How does levitation work Products float free in the air via magnetic levitation. The bulb is powered wirelessly by induction. Our lower-voltage wireless power module is completely safe and harmless.